Return/Refund Policy❀
ALL SALES ARE FINAL!!! No Exceptions.
Dalmer Craft DOES NOT offer exchanges, returns, or refunds of any kind on any items offered through her web store and/or purchased through online commissions via email/direct message.
Inspect All Details: Please inspect all images of items carefully before purchasing them. Every garment/item is hand-made and have imperfections that might appear to be defects. These are NOT to be considered as defects and are simply features of the uniquely one-of-a-kind and intuitevly designed creative process.
Colors: Garments might lose thier colors upon washing or dry cleaning. Following the care instructions on the card included inside the packaging of your order might avoid loss of color onto other parts of garment or other garments. Care for the garment is customer's responsibility and the quality of the fiber or the color of the garment is NOT warranted by Dalmher Craft.
Size: Sizes displayed under garment descriptions are ONLY for reference and might NOT be standard. No exchanges or returns are allowed for size differences. No exchanges, returns, or refunds for buyer's remorse.
45-Day Free Replacement Policy
The last thing I want is for you to be stuck with a missing, damaged, or flawed item. If the item arrives to you damaged or missing, please get in touch with me via email as soon as possible and I will be more than happy to send you a replacement item free of charge (: